Returns Information

We are pleased to offer a 14 day returns guarantee. If you are not satisfied with your purchased items, you are welcome to return them to us for an exchange or refund. You must inform us within 7 days of receiving your items and then return them to us within 14 days from date of purchase. Our returns address is 14 Gifford Close, Leicester, LE5 6FG, United Kingdom.

We will then inspect the returned items and issue a refund. Refunds are via the original payment method within 7 days of receipt of the returned items.

On the rare occasion that you feel you may have received a faulty item please contact us and we'll be able to help determine if the item needs to be exchanged.

All returns are the responsibility of the sender. Please obtain proof of posting or use a recorded service when returning items. Meh-mi Ltd cannot be held responsible for any returns lost in the post.